How we handle website enquiries.

Who we are

This website is operated by Seaton Systems, company number {{ COMPANY NUMBER }}, registered office at {{ REGISTERED ADDRESS }}. For the purposes of UK GDPR, we are the data controller for information submitted through this site.

Information we collect

When you use the contact form, we collect the information you provide, including your name, work email address, organisation, timing, and the content of your enquiry.

When you book a call, Cal.eu collects the information requested by the booking form, including your name, email address, timezone, chosen time, and any answers you provide. The connected calendar or conferencing provider receives the details needed to create the invitation.

Why we use it, and our lawful basis

We use this information to understand and respond to your enquiry, determine whether our services are relevant, and maintain a record of the resulting business conversation. We do not use contact enquiries for unrelated marketing or sell personal information.

Our lawful basis for this processing is legitimate interests: responding to a business enquiry you have chosen to send us, and assessing whether we can help. Where we rely on legitimate interests, we have considered that this processing is proportionate and within your reasonable expectations as the sender of the enquiry.

Service providers

The website is deployed using Cloudflare. Contact enquiries are delivered by email using Resend. Appointment scheduling is provided by Cal.eu, Cal.com's EU-hosted service. These providers may process limited technical and submission data on our behalf, under their own data processing terms.

Retention

Enquiry and booking information is retained only for as long as it is reasonably needed to respond, manage the prospective engagement, meet legal obligations, or resolve a dispute.

Your rights

Under UK GDPR you have the right to ask us to: confirm what information we hold about you and access a copy; correct inaccurate information; delete information we no longer have a lawful reason to keep; restrict how we use it while a request is resolved; and object to processing based on legitimate interests. Where applicable, you also have the right to data portability.

To exercise any of these rights, use the contact form and state that your request concerns personal information.

Complaints

We would appreciate the opportunity to address any concern directly first, using thecontact form. You also have the right to complain to the Information Commissioner's Office (ico.org.uk), the UK's independent regulator for data protection, if you believe your information has been handled unlawfully.

Cookies

The core website does not set cookies or use analytics or advertising trackers. Thebooking page loads an embedded scheduler from Cal.eu, which may use cookies or browser storage needed to display the calendar and complete a booking. See ourcookie statement for detail.

Changes

This notice will be updated when the website's data handling or service providers materially change.